By Sally Raskoff
One of the hallmarks of sociological thinking is to recognize the existence and impact of structure. That society has structure is an elusive concept to many!
The ways that society is structured guides our behavior. It allows us to create and maintain order, to conform to norms, to signal innovation and change, and, inversely, to highlight when deviations from those norms and structures take place.
Consider public rapid transit – a subway station. While these may not exist in rural areas, they are quite common in urban and even suburban areas. (Yes, we do have them even in Los Angeles!) Train or bus stations in rural areas may have similar features.
Within the subway station, structures guide us to enter, pay our fees (if we don’t already have a pass), find our way to the trains, and exit the station once at our destination. Some of the structures that guide us through this path are physical and obvious, others less so.
The following photo essay includes images from the Los Angeles metro – important to know since this is a city with a relatively new system and with many people who don’t know how to navigate it. Whether this affects the way that the stations are structured, well, you can be the judge of that.
Starting as we walk into the station, you travel down a large staircase or escalator and find yourself channeled into the space, heading in one direction. Notice in the photograph the markings on the floor. They (and the walls) clearly tell you to walk in one direction – as those in the photo are doing. At the far end of the walkway, there is a more complex floor pattern and in that area one can go in multiple directions.
Once inside the station, the ticket buying area is well lit and gets your attention even if you already have a pass.
Seen from the other direction (from past the card readers – the metal stands), the area is populated and illuminated. Note the floor patterns here as well. The photos above and below are in different stations but both patterns signify activity or detail near the ticket machines and maps. If no people are present, the location of the machines is signaled by the cacophony or direction of patterns on the floor.
Once inside, there is usually waiting to do. Eating and drinking are prohibited, so if you have to wait for your train there is not much to keep you entertained. In LA’s stations, each stop is decorated differently using public art that pertains to the history and economy of that area. Tiled art and creative benches are included in each station.
The art keeps people from focusing on each other. In such a stuffy and somewhat dark enclosed area, it seems important not to encourage people to look or interact with others. The subway is a unique social space where people of different backgrounds and social classes find themselves—perhaps for the only time that day-- in the same, small space. Also, most people who ride the subways or buses have come across a person whose mental state was altered and may be afraid of encountering people like that again. The art and signs serve to help people feel safe in subway stations and offer diversions from potentially uncomfortable encounters.
The hardest part of getting to know a subway station is knowing which side of the platform you need to be on to going in your intended direction. While the signposts are there, they are not always readily apparent.
This next photo shows a hopeful scene – the train is approaching. Its direction is noted at the top of the image, next to the exit sign. Many people come down those stairs and look around multiple times to find which train they want – few actually look up! Once they do, typically after searching the wall alongside the train’s path, they relax and go to the correct side.
If you gaze down to the floor on the platform, it is much plainer than upstairs. Yet I noticed this yellow patch (below).
What might this yellow patch be? Most don’t notice it. People congregate all along the pathway, often ignoring these patches. They have raised bumps thus one might surmise that they have an important function.
Note that there are a few of them, spaced apart but not in sequential or even intervals.
Once the next train came, I noticed their most important function!
These yellow patches highlight where some of the trains’ doors will stop! Not all doors, but at least one per train car. The people who know this, gather around those patches while those unaccustomed to these subtle structural guides may have to run towards a door in fear of having the doors shut before they reach them.
Once on the train, the seating shows you clearly that the train may run one way or the other as the seats face both directions.
There are rails everywhere to hold onto in case one is standing or getting while the train is in motion. What might be another function of those rails?
In the photo below, there is a vertical rail in the middle of the floor in front of the doors.
Do the rails adequately and effectively mark the personal space of the train riders?
Some of the problems that trains have is that of pickpockets and frotteurists (people who rub up against or bump into people for purposes of sexual gratification). Do these rails assist in protecting people against such practices?
The concepts of manifest and latent functions can be helpful here. While the intent and design of the rails are for stability during the ride (manifest or intended functions), the latent (or unintended) function is that they actually may encourage close physical proximity, which may explain why pickpockets and frotteurists find trains so inviting.
Take a good look at the previous photo and the next two photos of the train car.
What other subtle (or not so subtle) structures guide our behavior?
Notice the posters on the front of the seating area and on the walls.
These Metro posters include the messages:
“Safety begins with you” The image is a hand holding onto the rail.
“We’re watching. Are you?” The image is a shoulder patch of the LA County Sheriff.
“Which one is working undercover?” The image is of train riders in their seats, three men and a woman.
“Better safe than sorry” The image is of a purse under a seat
“Planee su viaje en cualquier momento” which translates to “Plan your trip at any time” The image is of the Metro Trip Planner.
The majority of messages are about safety and point out that one is not alone in that train. There are cameras installed in every car but these posters remind you that there is not just passive security through surveillance, there may be undercover officers and that everyone should be vigilant.
Interestingly, the one message in Spanish is not about safety, but about the convenience of the website trip planning feature.
What would be the effect of the safety posters for riders who speak only Spanish?
Some criminological theories state that people are more apt to commit crimes of opportunity – crimes that they would not be caught doing. Do these posters inhibit such crimes?
Once you leave your train and head out of the station, the same structures guide you out.
People head for the lighted ticket area and up the stairs and escalators that brought them underground.
As one heads up those stairs, the world beckons with its more diffuse and diverse signals of where to go and what to do. Our behavior becomes much less controlled and guided outside the metro station. Do people feel different once they emerge into that space? What other examples of spaces reflecting social structure can you think of?